SPEAR Customer Service Representative

SPEAR Customer Service Representative

This position is contingent on contract award.

As a TAG Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing within the Special Operations Personal Equipment Advance Requirement (SPEAR) warehouse.

• Must possess a SECRET security clearance.

• Process and manage initial load‑out and sustainment gear; break out SPEAR equipment requests.
• Input requisitions into the SSAVIE system.
• Process and manage incoming material, stowage, inventories, and daily reconciliation of material issued in SPEAR 3.0.
• Life‑cycle management to include return and disposal of all SPEAR gear issued to Techs and SEALS, using SSAVIE management program.
• Coordinate with Special Operations Force Support Activity (SOFSA) for processing of all items marked for disposal.
• Refurbishment and retrofitting of returned SPEAR gear for reissuance.
• Input requisitions into the SPEAR system.

• Maintain forklift license up to 10,000 lb capacity.
• Minimum five years’ warehousing and inventory management experience within the DoD.
• Must meet the requirements to obtain and check out government vehicles / CESE for use in official duties.
• Proficiency in Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.
• Be able to communicate clearly and effectively, both verbally and in writing.
• Be able to enter data into multiple databases accurately.
• Possess a valid state driver’s license.