Bank Teller

Overview

Job Title: Bank Teller

Type of Engagement: 6-month contract to hire (Not open to 3rd party C2C consultants. Visa sponsorship is not available)

Work Location: Onsite position in Virginia Beach, VA

This position is responsible for serving customers by managing information, financial transactions, and documents in an organized, efficient, and secure manner.

• Represent the Bank by assisting customers in a prompt, efficient, accurate, courteous, and professional manner in person, through the drive-thru, through email or written communication, and/or over the phone.
• Accept checks and cash for deposit or withdrawal on savings and checking accounts.
• Receive and accurately process payments for loans.
• Transfer requested amounts between customer accounts.
• Place holds on accounts according to the First Carolina Bank Teller Policy.
• Process Cashier’s Checks, Stop Payments, and Wires as requested by customer.
• Accurately balance cash drawer at end of day.
• Assist Branch Supervisor and Universal Banker II in maintaining vault cash, reports, and drawers.
• Answer customer questions and inquiries.
• Perform maintenance on accounts upon customer request.
• Verify customer documentation is completed accurately and sent to the appropriate department for processing.
• Explain and promote bank products and services to customers.
• Make customer referrals to Universal Banker III and gather requested documentation.
• Set up and service existing and new online banking customers.
• Sort incoming mail and process outgoing mail.
• Assist other Universal Bankers, Branch Supervisor, Senior Banking Officer, and Market Executive/President as needed.
• Assist with other duties as assigned by senior management.

• Official Check Authority
• Check Cashing Authority
• Comply with all requirements, policies, and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position.
• Complete all required compliance and regulatory training, not limited to BSA.
• Building an understanding of the Silverlake system including online banking platform.

• Close partnership with Universal Banker IIs, Universal Banker IIIs, Branch Supervisor, Senior Banking Officer, and Market Executive/President
• Partnership with Managing Director – Retail Delivery, Product Management, & Marketing, Retail Operations Manager, and Retail Operations Specialist
• Routine interaction with other department heads across Marketing, Operations, IT, Risk, Compliance, Legal, and Sales
• Strong customer interaction

• Ability to work in fast paced environment.
• Excellent verbal and written communication skills.
• Ability to work under tight deadlines.
• Ability to operate information terminal and other standard office equipment.
• Ability to foster a positive work environment.
• Limited Travel.

• High School Diploma or equivalent
• Previous clerical, administrative, cash handling, sales, or customer service experience
• Relevant computer skills

• Understands and adheres to Workplace Policies, Code of Conduct, privacy, and information security guidelines. Understands and adheres to Anti-Money Laundering, Bank Secrecy Act, and Compliance with the USA PATRIOT Act policies and procedures applicable to position, completing any supporting requirements within defined time frames. Acts within authorized limits and delegated authorities and role applicable policies and procedures. Follows processes and controls to protect shareholder interests.
• Mitigates risk to the bank and customers by following all applicable security procedures.
• Equal Opportunity Employer including Veterans/Disabilities

• College degree
• JHA Silverlake experience
• Previous Bank Teller experience

Job Requisition # 40233

A reasonable estimate of the pay range for this role is $16.00 - $21.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

Meet APC

APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support. APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.

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