Client Returns Processor

Job Title

Responsible for processing check requests. Includes forwarding premium payments to clients, finance companies, or direct bill insurance companies.

• Prepare premium disbursement checks, wire transfers, and ACH payments.
• Correspond with USI retail offices, finance companies, and direct bill carriers. Manage assigned centralized e-mail boxes and respond to all requests within 24 hours.
• Monitor open check requests on a weekly basis to ensure payment is received from the insurance company. Process returns to the insured or finance company.
• Manage all open tasks in Image Right. Includes processing premium disbursements for assigned regions/offices.
• Resolve uncleared checks. Includes voiding and reissuing check as advised.
• Assist department in overall success in meeting quality standards for processing.
• Follows all audit policies and procedures.
• Responsible for scanning all approved payment support into electronic document management system.

• 2 years + accounting experience required.
• Associates degree required. Bachelor's degree preferred.
• Working knowledge of Microsoft Office products, including Excel.
• Knowledge of general accounting principles.
• Strong work ethic with a defined sense of urgency.
• Organized self-starter that works well in a team environment.
• Strong attention to detail and retention of pertinent information.
• Accurate and fast data entry.

$44k-$52k