Research Operations Program Manager

Position Title: Research Operations Program Manager: 7:00 a.m. 7:45 p.m. (ET) Friday Sunday

Location:

Remote

Department:
Lifesciences - Operations

Schedule:

Friday Sunday: 7:00 a.m. 7:45 p.m. (ET), with one additional four‑hour shift during the weekdays. Variable schedule as needed. On call is required.

Clinical Status:
Enhanced Clinical

The Research Operations Program Manager will assist leadership in the development and execution of research project biospecimen fulfillment. Maintain processes, strategies, and tactics to facilitate completion of research projects. Work as a team with the donor center, tissue recovery and OPO personnel to support the recovery of biospecimens for the Life Sciences Biospecimens for Research Franchise. Act as a resource for internal stakeholder clients, donation partners, and other resources as well as an effective advocate for research biospecimen project fulfillment.

Ensure day‑to‑day operations are consistently evaluating research projects to the incoming donor referrals. Develop and maintain effective relationships and business processes with Life Net Health departments as well as both internal and external recovery agencies. Provide on‑call screening support. Screen potential donations for research eligibility, provide logistical support, project collection data and reporting and fulfilment follow up. Provide quality oversight and reporting of research recovery operations across departments and recovery agencies.

Maintain an effective birth tissue program to support Life Sciences.

Your work will have purpose every single day, contributing directly to life‑changing outcomes.

• Program & Project Management:
  Manage specific programs and/or initiatives and daily activities related to the acquisition, storage, tracking, fulfillment, and documentation of biospecimens recovered for research development, product development, and the advancement of science and medicine. Partner with Life Net Health personnel from the National Donor Recovery Services, National Donor Recovery Operations, and Organ Procurement Organization to develop, communicate, and deliver best practices for the support and fulfillment of research projects, corporate goals and objectives.
  
  Provide 24‑hour on‑call support for screenings of research projects, both internal and external recovery agencies. Develop and maintain effective birth tissue program with local hospital and OB/GYN groups to support corporate initiatives. Performs Donation Coordination functions to include assignment of LNH Donor IDs, consent verification for live donors, referrals screening, and the coordination of logistics for research biospecimens.
• Compliance:
  Review and manage research donor chart completion to ensure project requirements are met. Support Life Sciences Franchise to ensure biospecimen shipping and billing are timely.
• Operational Effectiveness:
  Collaborate with department leadership to develop, implement and maintain effective key performance indicators for research recovery operations. Work with the Franchise for Power
  
  BI utilization, regular reporting, and data analytics pertaining to research project management. Participate and lead continuous improvement initiatives.

• Bachelors degree
• Valid state drivers license and insurance
• Five (5) years of work experience within a healthcare field or setting to include, but not limited to, research with human organs and/ or tissues, healthcare administration, nursing, occupational therapy, respiratory therapy, physical therapy, ophthalmology, dental, medical technology, surgical technologists, and process technicians in tissue / organ recovery.

• Masters degree in Biology, Nursing, Chemistry, Health Sciences, Business, or a related field.
• PMP or PMI certification
• Five (5) years of specific experience in an Organ Procurement Organization, Tissue Recovery, or Nursing
• Three (3) years of program or project management

• Relationship Management:
  Builds and sustains partnerships across organizational boundaries and functions, as well…