Housekeeping Supervisor

Description

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We know our associates are the shining stars of what we do.

We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best‑in‑class learning and development, or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong.

We Care. Shine Bright.

We are looking for our next great team member to join our housekeeping team.

• Highly competitive wages
• An exceptional benefit plan for eligible associates and their families
• 401(k) matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with Crescent‑managed properties in North America for you and your family members
• Marriott Employee Room Rate Discount Program

• Supervise housekeeping staff; provide open communication, training, coaching, counseling, and performance feedback to ensure maximum efficiency.
• Supervise and inspect cleaning of guest rooms, turndown service, public areas, and back‑of‑house; ensure compliance with accident/loss prevention programs, health/sanitation standards, and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff, review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at the beginning of shift to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to protect the hotel, guests, staff, and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Must have the ability to communicate in English, a self‑starting personality with an even disposition, and maintain a professional appearance and manner at all times. Must be willing to “pitch‑in” and help co‑workers with Crescent job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout the building, bend, stoop, and reach to assist other staff members, such as room attendants, house persons, and inspectors, to complete individual tasks if the situation demands.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences. We are dedicated to fostering an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.