Club Concierge - Cavalier Beach Club

About Us

HEI Hotels & Resorts is proud to welcome the Cavalier Beach Club, part of the iconic Historic Cavalier Hotel and Beach Club collection, to our growing portfolio of distinguished properties. Located along the Virginia Beach oceanfront, this exclusive private beach club delivers a refined coastal experience with elevate dining, resort-style amenities and panoramic Atlantic Ocean views. The Beach Club combines relaxed luxury with exceptional service, creating memorable experiences for members, guests and visitors alike.

At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply. Compensation Salary Range: $13.50 - $13.50 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

The Club Concierge is responsible for delivering exceptional guest service to all guests of the Cavalier Beach Club level. The Club Concierge ensures efficient day to day operations of the Cavalier Beach Club registration, Member's lounge and pool deck to include cleanliness and safety the assigned area at all times. Club Concierge may also be cross trained in food and beverage set up and delivery to ensure the Cavalier Beach Club delivers an above average guest experience.

The successful Club Concierge will be friendly, professional, well groomed, be flexible in work schedule and assignments and have exemplary attendance.

• Handle guest registration as required based on Cavalier Beach Club access policies and procedures for the current season.
• Assist Guests with all pool deck needs to include seating, umbrella placement, towel refresh and food and beverage orders.
• Arrange guest transportation to and from Cavalier Beach Club as requested.
• Maintain cleanliness and organization in the Member lounge.
• Assist with responsibilities in the Cavalier Beach Club grille as needed based on business demands.

• competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through Eye Med.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'You Decide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• We proudly partner with Daily Pay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our 'love' to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality.

With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future.