Banquet Captain

Pay: $16.00 per hour

Lead Memorable Events. Deliver Exceptional Hospitality. At The Founders Inn & Spa, Tapestry Collection by Hilton, every event is an opportunity to create a memorable experience. From weddings and celebrations to conferences and special events, our Banquet team brings each event to life through exceptional service, teamwork, and attention to detail.

Pay: $16.00 per hour

Lead Memorable Events. Deliver Exceptional Hospitality. At The Founders Inn & Spa, Tapestry Collection by Hilton, every event is an opportunity to create a memorable experience. From weddings and celebrations to conferences and special events, our Banquet team brings each event to life through exceptional service, teamwork, and attention to detail.

We are seeking an experienced, dependable, and service-focused Banquet Captain to lead our banquet service team. This is a hands-on leadership position for someone who takes pride in getting the details right, enjoys leading others, and understands that exceptional hospitality comes from anticipating guest needs and executing each event according to plan.

• Weekly Pay
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Paid Time Off
• Hilton Team Member Travel Program – Enjoy discounted stays at Hilton hotels worldwide
• Complimentary Employee Meal Every Shift
• Spa & Restaurant Discounts
• 100% Tuition Remission at Regent University
• Career Growth & Advancement Opportunities
• Supportive Leadership Team

As a Banquet Captain, you will oversee the setup, service, and breakdown of assigned banquet events while providing direction to the banquet service team.

You will be responsible for carefully reviewing Banquet Event Orders (BEOs) and ensuring each event is executed accurately according to the client's contracted details and hotel standards. Strong leadership, communication, organization, and attention to detail are essential to success in this position.

• Review and understand BEOs before each event and communicate event details and assignments to banquet staff.
• Lead banquet servers and other assigned team members throughout event setup, service, and breakdown.
• Ensure meeting rooms and banquet spaces are set according to BEO specifications and hotel standards.
• Verify tables, linens, china, silverware, glassware, and other event items are clean, properly placed, and presentation ready.
• Confirm that food, beverages, equipment, and other event-specific items are correctly identified and provided to the appropriate function.
• Coordinate the setup and breakdown of plated meals, buffets, receptions, coffee breaks, bars, and other food and beverage stations.
• Ensure food and beverage service occurs according to established event timelines.
• Maintain knowledge of event menus, ingredients, preparation methods, and service expectations.
• Anticipate guest needs and respond promptly and professionally to requests.
• Maintain clean, organized, and professional banquet spaces throughout each event.
• Oversee banquet bar setup, service, and breakdown while ensuring responsible alcohol-service requirements are followed.
• Mix and serve alcoholic and non-alcoholic beverages when needed.
• Follow established cash-handling, guest-check, and event-billing procedures and ensure charges are accurately finalized.
• Communicate changes, concerns, or special requests promptly to Banquet and Food & Beverage leadership.
• Support and coach banquet team members to maintain consistent service standards.
• Work collaboratively with Culinary, Conference Services, Stewarding, and other hotel departments to ensure seamless event execution.
• Follow all food safety, sanitation, alcohol-service, hotel, and departmental policies and procedures.
• Assist with other banquet…