Valet Attendant - Historic Cavalier Hotel

About UsHEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach’s North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast’s most celebrated coastal destinations.

At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation Salary Range: $8.00 - $8.00 Hourly Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Overview Serve  guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.

Essential Duties and Responsibilities Customer Acknowledgement:
Friendly; warm; sincere greeting of all arriving and departing guests. Open vehicle and hotel doors.

Guest Name Usage:
Determine and utilize name during guest interaction.

Valet parking:
Park & retrieve guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate documentation of vehicle damage, arrival/departure dates; valet/self parking option; vehicle location; other property specific needs.

Post Position:
Move from door post to and from other guest service areas throughout the hotel in response to customer needs.

Luggage:
Read luggage tags; use guest name; utilize claim tickets where necessary to ensure appropriate delivery/storage of luggage, packages, etc. Place packages/ luggage onto baggage carts or in secure area for delivery to guest or to guest room. Ability to grasp, lift and/or carry or otherwise move items with weights up to 75 lbs. from vehicles.

Rooming Process:
Perform check-in and check-out calls, including luggage handling and the escorting of guests to/from their rooms. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

Taxis/Transportation:
Hail taxis as needed; assist guest in acquisition of transportation needs.

Guest Van Transportation:
Perform pick ups and drop-offs at the airport, etc. (if property provides service) for the guests in a timely and friendly manner. Perform all vehicle inspections/safety checks in accordance with hotel guidelines.

Cleanliness:
Maintain the cleanliness of Guest service Areas including: lobby entrance; valet parking area; parking garage structure; and luggage storage areas. Maintain cleanliness of entrance doors & windows.

Organization:
Maintain an…