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Senior AI Solutions Architect — CCaaS & Conversational AI

Job in Virginia Beach, Virginia, 23450, USA
Listing for: Genesys Cloud Services, Inc.
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    AI Engineer
Job Description & How to Apply Below
A leading provider of customer experience technology is seeking an experienced AI Solutions Architect in Virginia Beach, VA. This role focuses on designing and delivering AI-powered CCaaS solutions that enhance customer experience and operational efficiency. The ideal candidate will have at least 6 years of experience in the Contact Center industry, with deep expertise in AI technologies like Conversational AI and Machine Learning.

Join the team to shape the future of customer experience.
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Position Requirements
10+ Years work experience
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