More jobs:
BI Analyst
Job in
Virginia Beach, Virginia, 23452, USA
Listed on 2026-03-03
Listing for:
Saxon Global
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
- Act as the SME for the CRM ecosystem, ensuring the platform is optimized across technical configurations, business requirements, user experience needs, and ongoing enhancements and upgrades.
- Serve as the primary liaison between business stakeholders and the technical team for CRM enhancements and initiatives
- Analyze business processes and identify opportunities to improve customer engagement, sales performance, and operational efficiency
- Configure and customize D365 CE and/or Power Platform components (Power Automate, Power Apps, Power FX, Power BI, Power Pages, etc.)
- Gather, document, and validate detailed business and functional requirements
- Support CRM data management, data integrity, reporting, and dashboards
- Drive user adoption through training, communication, and ongoing support
- Troubleshoot issues, support releases, and ensure system performance and stability
- Recommend creative solutions and best practices to maximize ROI on CRM investments
• 5+ years in analytics, 3+ years in reporting/dashboard creation
• Strong skills in SQL, Hive, R, Python, or Scala
• Experience with BI tools (Micro Strategy, Tableau), data warehousing (Redshift), and data management (Informatica, SSIS, Alteryx)
• Detail-oriented, collaborative, and organized
• Excellent communication, documentation, and problem-solving skills
• Advanced Excel and PowerPoint abilities
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