Senior Systems Administrator

Position Title: Senior Systems Administrator

Location:

Virginia Beach, VA or Plainfield, IN (on-site)

Department:
Information Systems

Schedule:

Full-Time, Monday Friday, 8:15 a.m. 5:00 p.m. (ET), On Call & Weekend Rotation

Clinical Status:
Non-Clinical

The Senior Systems Administrator provides support for implementation, troubleshooting and maintenance of the organizations IT infrastructure. Manages IT infrastructure and related processes. Provides support to the infrastructure including day-to-day operations, problem identification, diagnosis, and resolution of problems. Installs, configures, and manages operating system software and implementing operating system enhancements to improve reliability and performance. Troubleshoots, maintains integrity, and configures network components.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

Skilled Senior System Administrator with specialization in Active Directory and Microsoft Entra are encouraged to apply. Ideal candidates will possess extensive experience in managing and maintaining Active Directory environments and have a solid background in system administration, particularly within Windows server ecosystems. The Senior Systems Administrator will be responsible for administration, management, monitoring, and maintenance of our Active Directory infrastructure including Group Policy Management, Active Directory Domain Services, Domain Name System (DNS), DHCP, Windows Authentication Protocols, Security and Compliance, Backup and Recovery, Server Administration, Upgrades and Patch Management, Monitoring and Reporting, and Troubleshooting and Issue Resolution.

• Infrastructure Support:
  Conducts activities in support of Life Net Health infrastructure including servers, network devices, operating systems, directory services, virtualization, telecom and collaboration systems, permissions, and file services. Administers printers including software setup, group policy deployment, network connectivity, scripting, and troubleshooting issues.
• System Monitoring:
  Monitors and maintains system alerts and notifications and works with system owners on alert notifications and processes.
• Endpoint Management:
  Maintains, administers, and supports the Microsoft Endpoint Manager environment. This includes foundational functions such as software deployment and patching, and Windows updates and feature updates.
• Customer Service and Incident Response:
  Acts as an escalation point for the Systems Administrator and Technical Services Staff including training and troubleshooting. Responds to incidents and service requests using the service management system according to predefined SLAs. Assists the security team with audits, investigations, remediations, and emergency deployment of server patches.
• Backups:
  Administers and manages backups and Disaster Recovery solutions including reporting and resolving failures, monitoring of storage capacity and reporting, and restoring data upon request to ensure backup policy and strategies.

Minimum Requirements:

• Associates degree in Information Systems, Computer Science, or a related field
• Five (5) years of experience with functional and technical aspects of IT support services to include user account administration, servers, networking, operating systems, and applications.
• Three (3) years of administration experience with at least three of the following:
  Servers, System Patching, Active Directory, Office 365, Networking, Security, or Telecom.
• Microsoft Certified Systems Administrator (MCSA) and/ or Microsoft Certified Professional (MCP) to be obtained with first year in role

Preferred Experience /Skills/

Certifications:

• Bachelors degree in Information Systems, Computer Science, or a related field
• Security + Certification

• Communication
  
  Skills:
  
  Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Time Management:
  Ability to prioritize multiple, competing priorities and manage time/workload. Demonstrated…