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Amazon Connect Lex SME Fractional
Job in
Virginia Beach, Virginia, 23453, USA
Listed on 2026-06-10
Listing for:
One Dynamic
Contract
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support
Job Description & How to Apply Below
Remote (U.S. Only) | 4–8 Week Engagement
We’re looking for a hands‑on expert in Amazon Connect and Amazon Lex to help us design and build a real‑world conversational contact center experience.
This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.
What you’ll do:- Build and optimize Amazon Connect contact flows
- Design conversational experiences using Amazon Lex (V2)
- Integrate backend systems via AWS Lambda
- Help architect something scalable and clean
- You’ve built real‑world Connect + Lex solutions
- You understand conversational UX (not just config)
- You can both build and advise
- You are a U.S. Citizen (required)
- Remote (U.S. only)
- Contract (4–8 weeks to start)
- Flexible hours
👉 Apply with examples of systems you’ve built.
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