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Service Desk Analyst - Customer-Focused Tech Support
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-06-18
Listing for:
ePlus inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
ePlus inc. is seeking a dedicated Service Desk Analyst I for their Virginia Beach location. Your main responsibilities will include providing exceptional customer support via phone and email, as well as troubleshooting and resolving technical issues. With a focus on teamwork, you'll also mentor junior staff while maintaining a high standard of service delivery.
An ideal candidate will have strong technical skills, customer service experience, and be knowledgeable in relevant software tools. This position offers a competitive hourly rate and comprehensive benefits.
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