Intercom Platform Architect Scale & Insights
Job in
Virginia Beach, Virginia, 23453, USA
Listed on 2026-06-19
Listing for:
Automatiq
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading software platform in ticketing is seeking a Support Operations Analyst to own the architecture of their Intercom environment. This role focuses on designing and implementing reporting frameworks, ensuring operational KPIs are met, and configuring the platform for scalability. The ideal candidate should have 3–5 years of hands-on experience with customer support platforms like Intercom, understand architectural thinking, and possess strong communication skills.
This position offers a competitive salary between $90,000 - $100,000 per year, plus an annual discretionary bonus.
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