Tier 1 Help Desk Specialist – Windows, Mac
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-06-19
Listing for:
Gravity IT Resources
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Gravity IT Resources is seeking a Tier 1 Help Desk Technician in Virginia Beach to provide front-line technical support. The role involves troubleshooting issues with Windows, MacOS, and Microsoft 365, maintaining customer communication, and ensuring tickets are resolved or escalated appropriately.
Applicants should have 2 years of experience in a help desk role with strong technical knowledge and communication skills. This position is on-site, and applicants must be eligible to work in the U.S. without visa sponsorship.
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