Help Desk Technician: Windows, Mac,
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-06-19
Listing for:
Gravity IT Resources
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Gravity IT Resources is seeking a Help Desk Technician Tier I to deliver exceptional front-line technical support in Virginia Beach. The role focuses on resolving user issues related to Windows, MacOS, and Microsoft 365, ensuring efficient ticket management and user satisfaction.
The ideal candidate has at least 2 years of experience in a similar environment and strong communication skills. Familiarity with ticketing systems such as Freshworks and Jira is preferred. The role may involve physical setup of IT equipment up to 40 lbs.
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