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Hybrid Service Desk Analyst : Elevate Customer Tech
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-06-28
Listing for:
ePlus Technology, inc.
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ePlus Technology, inc. is seeking a Service Desk Analyst I to provide Level 1 technical assistance. The role involves answering calls, responding to emails, and documenting issues for timely resolution.
Seeking candidates with strong customer service skills and proven problem-solving abilities. Applicants should have at least one year of customer service experience and be familiar with software applications, especially Service Now. The position offers a salary between $16.83 and $24.04 hourly, along with a range of benefits.
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