Information Technology Services Manager

• Manage and Support information technology, computer network systems in the regional offices
• Controlling and evaluating IT and electronic data operations
• Manage and Provide Helpdesk services on IT
• Implement, deploy and Support IT Facilities and Office relocations
• Managing IT Technicians & Helpdesk Staff
• IT technical Support for Daily Operations
• Vendor Negotiations for IT procurement

Manage the IT infrastructure and communication network of the regional offices

Coordination with HQ PCTEAM, Network, INFRA and Security team for upkeeping of IT Infrastructure

Support and Coordination of all the IT facilities and User end points

Manage and lead office relocations in IT perspective

Manage and control the IT assets and Lead as an IT facility Manager

Project Management on effective IT projects that involves IT infra and communications

Managing Service Tickets and ensuring SLA is complied with

• BS in Computer Science, MIS or similar field
• 5-7 years’ Experience for managing Infra-Structure & I.T. Systems
• Hands‑On technician experience to support IT services
• Proficient in EXCEL on data analysis and Microsoft Visio
• Knowledge of Network, communication, IT facility (Video conferencing) and Other IT facilities
• Leadership, Planning and Organizing Skills
• Service‑Minded and effective helped desk service management skills
• Identify problematic areas and implement strategic solutions on time