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Service Desk Analyst — Hybrid Support & Customer Tech

Job in Virginia Beach, Virginia, 23450, USA
Listing for: ePlus Technology, inc.
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 23185 - 33117 USD Yearly USD 23185.00 33117.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst I — Hybrid Support & Customer Tech Help

ePlus Technology, inc. seeks a Service Desk Analyst I in the Virginia Beach area to provide Level 1 support to our customers. You will answer calls and emails, diagnose issues, and document resolutions while maintaining a customer-first approach.

The role emphasizes teamwork, strong communication, and the ability to learn new technologies. A candidate with Service Now exposure and basic MS Office skills will thrive; in-office schedule is Sat-Wed 7am-4pm EST as stated.

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