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Service Desk Analyst — Customer-Centric IT Support

Job in Virginia Beach, Virginia, 23450, USA
Listing for: ePlus Technology, inc.
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 23185 - 33117 USD Yearly USD 23185.00 33117.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst I — Customer-Centric IT Support

ePlus Technology, inc. is seeking a Service Desk Analyst I located in the Virginia Beach area. The role handles Level 1 technical support calls and customer emails, providing quick problem diagnosis and tracking through resolution.

The position requires a high school diploma, an associate degree, and 1 year of customer service experience, with opportunities for growth and ongoing skill development.

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