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Service Desk Analyst I – Tech Support & Customer Care
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ePlus is seeking a Service Desk Analyst I to handle Level 1 technical support calls and emails for our customers in the Virginia Beach area. You will diagnose and track issues through resolution while maintaining reliable communications with teams and customers.
The role requires a High School diploma, strong communication skills, and at least one year of customer service experience. Remote/hybrid guidelines apply with camera use and home connectivity requirements.
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