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Service Desk Analyst I — Customer-Focused Tech Support
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-08-20
Listing for:
ePlus inc.
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ePlus inc. seeks a Service Desk Analyst I to provide Level 1 technical support to our customers. The role requires handling calls and emails, diagnosing issues, and tracking resolutions.
The candidate should be near Virginia Beach, VA, and be prepared for a Monday–Friday 9am–6pm EST schedule with onsite availability and reliable connectivity. Responsibilities include resolving issues, updating tracking systems, and mentoring junior analysts as needed.
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