Director - Operations

Responsibilities & Qualifications

RESPONSIBILITIES

• Provide overall leadership, direction, and control for all contract activities in support of Justice agency IT Services.
• Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters.
• Exercise full authority to commit contractor resources, make binding decisions, and resolve issues on behalf of the contractor.
• Develop, implement, and maintain the Program Management Plan (PgMP) and associated management processes in coordination with the COR and IT Program Manager.
• Ensure all work is performed within cost, schedule, and performance parameters while meeting or exceeding required service levels.
• Proactively identify risks, issues, and potential performance impacts, implement mitigation strategies, and brief the Government on status and resolution actions.
• Lead program execution meetings, status briefings, and ad hoc reviews, providing clear, accurate, and actionable reporting.
• Coordinate across all functional areas (network operations, cybersecurity, databases, help desk, systems engineering and administration, etc.) to ensure integrated service delivery.
• Ensure compliance with DOJ (as applicable) policies, contract requirements, and ITIL-based management practices.

REQUIRED QUALIFICATIONS

• Clearance requirement:
  
  Top Secret clearance
• PMP certification
• 10+ years of Federal IT program management experience
• Experience with DOJ is highly desired.

We are seeking a Director - Operations to join our team supporting our Department of Justice (DOJ) Programs.

Tek Synap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Telework w/ limited travel to HQ
• Type of environment:
  Varies
• Noise level:
  Medium
• Work schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel:
  Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds;

and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision,…