Senior Examiner, Personal Umbrella Claims

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

Remote work environment may be considered.

This is an exciting opportunity to join our reimagined and growing Personal Umbrella Claims Team. As a Senior Examiner, Personal Umbrella Claims, you will evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims. We are looking for claims professionals who can thrive in a fast‑paced environment, are eager to develop as a claim examiner and play a critical role in investigating, evaluating and resolving excess claims.

The ideal candidate would have 5+ years personal umbrella experience and be capable of working independently as well as collaboratively.

As a Senior Examiner, Personal Umbrella Claims, you’ll play a key role in ensuring fair and efficient claims resolution for our insureds. Your expertise and strategic decision‑making will make a direct impact on claim outcomes and customer satisfaction.

• Minimum of 5 years of Personal Umbrella Insurance – insurance that provides an additional layer of coverage beyond what is offered by standard homeowner, auto and other insurance.
• Experience conducting thorough investigations, including obtaining statements and analyzing relevant documents, for Personal Umbrella claims.
• 3-5 years’ experience supporting a variety of claims including auto, homeowner, casualty, defamation, etc.
• Managed claims that were attorney retained, high severity/complex exposure claims.
• Experience managing a range of liability scenarios, from straightforward to complex, such as dog bites, slip/falls, and general liability preferably within a TPA or insurance carrier setting.
• Strong technical expertise in insurance policies, coverage analysis, and litigation management. Knowledge of statutory requirements for claims handling across multiple states preferred.
• Excellent communication skills—both written and verbal—able to communicate effectively with internal and external customers.
• Proven investigative skills to assess claims, determine liability, and mitigate risk.
• Strong negotiation and conflict resolution skills.
• Current Adjuster License or ability to obtain one within 30 days of employment.
• Familiarity with Department of Insurance guidelines and compliance requirements.
• Proficiency with Microsoft Office Suite and claims management software.
• Willingness to travel occasionally for business purposes.

• Meaningful Impact:
  Use your investigative and analytical expertise to resolve high‑exposure claims with prescribed authority.
• Inclusive Culture:
  Join a company that values diversity, collaboration, and innovation.
• Workplace Flexibility:
  After completing the initial in‑office onboarding and orientation, you will transition to a hybrid work model. Our Personal Umbrella Claims team works on campus 4 days per month to balance collaboration with flexibility.
• Professional Growth:
  Access GEICO’s industry‑leading training programs and development opportunities:
  • Licensing and continuing education support at no cost.
  • Leadership development programs and hundreds of eLearning courses to enhance your skills.
  • Access to GEICO Strive Program, providing associates with tuition assistance and access to high‑quality education to advance their career.
• Additional Perks:
  • Health & Wellness:
    Comprehensive healthcare and well‑being support available on Day 1.
  • 401(k) Match:
    From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre‑tax contribution. We match 100% of your contributions, up to 6% of…