Gear Issue Customer Service Representative

The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing.

* This position is contingent on contract award *

• Must possess a SECRET security clearance.

• Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear.
• Breakout operational consumables and process general service requests.
• Issue initial load-out and sustainment of personal and operational gear.
• Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy.
• Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in Supply database (I.E. DPAS/ELMS).
• Conduct research of incoming material, process and manage return and disposal of gear.
• Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise.
• Retrieve sizing requirements for specific personnel.

• Maintain forklift license up to 10,000lb capacity.
• Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD).
• Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
• Be able to communicate clearly and effectively with others, both verbally and in writing.
• Be able to enter data into multiple databases accurately.
• Possess a valid state driver’s license.