ICF Administrator

Department:

HUMAN SERVICES Compensation Grade:

A19

Compensation Range & Starting Salary:

Pay Range: $91,540.80 - $Starting salary may be negotiable based on qualifications.

Job Exempt (If No, Position is eligible for overtime):

Yes Scheduled Weekly

Hours:

40

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and

Preferred Qualifications:

The City of Virginia Beach Department of Human Services is seeking a Residential Services Administrator to provide leadership, oversight, and operational management for residential services that support individuals with intellectual and developmental disabilities. This includes managing intermediate care facilities, waiver-funded group homes, and supported living programs. The administrator ensures that services are person-centered, compliant with regulations, and aligned with best practices in developmental services;

is accountable for the quality of care, staff performance, fiscal stewardship, and the health and safety of the individuals served across multiple residential settings.

Responsibilities:

Provide strategic and day-to-day operational leadership for l programs, including Intermediate Care Facilities (ICFs) and waiver- funded homes.

Develop and implement policies and procedures regarding the operation of all residential services

Ensure compliance with federal and state regulations, licensing standards, Medicaid guidelines, and agency policies.

Oversee the development, implementation, and monitoring of person-centered plans and active treatment strategies in accordance with ICF  Home and Community-Based Services (HBS) waiver requirements.

Supervise program managers and other key personnel, providing coaching, performance evaluations, and opportunities for professional development.

Manage the program budget, staffing patterns, and resource allocation to ensure cost-effective service delivery.

Foster a culture of dignity, inclusion, and respect for the rights and preferences of the individuals served.

Act as a liaison to families, guardians, oversight agencies, and other stakeholders.

Coordinate with clinical, medical, and behavioral health staff to ensure integrated care and continuity of services.

Respond to emergencies and participate in an on-call rotation as needed.

This position requires travel between various residential locations, with potential evening or weekend responsibilities. The administrator must be able to respond to emergencies and provide support to program staff in diverse settings.

Preferences:

Seven (7) or more years of experience working with adults with developmental disabilities

Experience working in a Developmentally Disabled residential setting

Experience supervising

Experience with program management

Experience managing a budget

The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, Holidays and paid leave.

As a City Manager appointee, this position serves at the pleasure of the City Manager and is not considered part of the merit service as defined in City Code, section 2-75.This position is open until filled. Applications will be reviewed regularly and the position will close to applicants once a selection is made.

Additional requirements:

• DMV Transcript:
Yes
• CDL:
No
• Drug & Alcohol Clearinghouse:
No
• CPS Check:
Yes
• Physical:
No
• Respirator:
No
• Psychological Screening:
No
• Polygraph:
No
• At Will:
Yes

Minimum Requirements:

MINIMUMS:
Requires a Bachelors degree in a Human Services field such as Psychology, Sociology, Social Work, or related field and seven (7) Years of experience in a community setting serving intellectually or developmentally disabled individuals, and associated with positions such as Clinical Director, Senior Clinician, or Clinical Supervisor OR a combination of education (above the high school level) and/or…