Director​/Chief Executive Officer

NF-06 / SES-Equivalent

This position is located in the Navy Exchange Service Command (NEXCOM), an Echelon III command within the Naval Supply Systems Command (NAVSUP) Enterprise.

NEXCOM’s mission is to provide authorized customers with quality goods and services at a savings while enabling warfighter readiness and supporting Navy quality-of-life programs for Sailors, military families, retirees, veterans, and other authorized patrons worldwide. The incumbent serves as NEXCOM’s Director/Chief Executive Officer and exercises full responsibility for the strategic direction, management, and oversight of the worldwide NEXCOM Enterprise. This includes providing executive leadership for Navy Exchange retail and services, the NEXCOM Hospitality Group, the Ship’s Store Program, the Uniform Program Management Office, the Navy Clothing and Textile Research Facility, and the Telecommunications Program Office.

The incumbent directs a geographically dispersed workforce of approximately 13,000 associates operating on 100+ naval bases worldwide, including locations in 13 foreign countries, and is responsible for aligning NEXCOM’s strategy and operations with NAVSUP, Department of the Navy, Department of War, and Chief of Naval Operations priorities.

The CEO also oversees significant non-appropriated and appropriated fund resources, capital investments, employee benefit assets, and funds generated to support Navy quality-of-life programs. NEXCOM generates more than $3 billion in annual revenue, and the CEO is accountable for the operational performance, financial integrity, modernization, and long-term sustainability of the enterprise.

The incumbent serves as the Director/Chief Executive Officer (CEO) of the Navy Exchange Service Command (NEXCOM). The NEXCOM CEO exercises complete responsibility for the strategic direction, management, fiduciary, and technical control of all NEXCOM Programs, which consist of Navy Exchanges (NEXs), NEXCOM Hospitality Group (NHG) Lodging, Ship's Stores, Navy Uniform Program, Navy Clothing and Textile Research Facility, and Navy Personal Telecommunications Program Office.

The Programs managed by NEXCOM represent a major non-pay element of DoW's total compensation system. They are major quality-of-life benefits for DoW active duty and retired military, dependents, DoW civilians, and other authorized patrons. The mission of the Navy Exchange Service Command is to provide quality goods and services at a savings and to support Navy Quality of Life Programs.

Responsibilities are global in scope. It involves the management and operation of a world-wide system of 100+ retail and hospitality complexes consisting of: 250+ retail stores; over 1000 service outlets; over 600 contracted and direct run food service outlets; 96 uniform shops, 141 Ships Stores afloat and ashore; 115 Micro Markets; 95 Navy Lodges and Navy Inns with over 17,000 beds;

and other support facilities, employing approximately 13,000 U.S. citizen, local national employees and military personnel with over $3 billion in annual revenues. NEXCOM also provides direct fleet support, managing uniform inventory and reclaim operations at Navy Recruit Training Command, providing housing rental payment services for the AUKUS initiative, and responding to Fleet and Regional Commander requests in crisis and contingency operations.

• Through subordinate Command senior executives (5 of whom are at the NF6 grade level) and 2 senior military personnel (06/05 level), and in close coordination with senior Navy and DoN/DoW leadership, the NEXCOM CEO is accountable for programmatic direction, oversight, and successful delivery of all NEXCOM non-appropriated and…