Divisional Merchandise Manager - Consumables

Job Summary

• Oversee the execution of merchandise selection and procurement for assigned group of commodity departments.
• Set the strategy to ensure profitability marketing and overall business performance while ensuring that the product mix meets and exceeds customer satisfaction.
• In the absence of the General Merchandise Manager, may assume the duties of that position.
• Supervise and manage all associates within assigned division, including but not limited to Buyers, Planners, Assist. Buyers, Merchandisers and Pricing Specialists engaged in performing a variety of buying and merchandising functions.
• Responsible for the financial performance of each assigned department, including sales, stock turn, gross margin dollars and gross margin percent.
• Work with Merchandise Planners to develop sales and inventory projections for assigned departments to meet financial plans.
• Work with Merchandise Planners to review and establish replenishment methods by classification of assigned departments.
• Accountable for the in‑stock position in warehouses and stores to prescribed levels. Review, analyze and determine merchandise requirements for assigned departments.
• Work with Merchandise Planners to develop and maintain open‑to‑buy merchandise strategies, replenishment programmes to achieve financial plans.
• Coordinate periodic meetings with stores to review business trends, providing input and assistance on technical areas.
• Maintain liaison with commercial counterparts in the retail sector, manufacturers, suppliers of merchandise and professional organisations and associations.
• Responsible for assuring best cost, including freight, special allowances, discounts, rebates etc., to achieve financial plans.
• Direct buyers to develop assortments and planograms that support the needs of the customer and the financial objectives of the merchandise division.
• Develop and execute merchandise advertising and promotional strategies.
• Perform advisory visits to stores, providing assistance in departments/categories as related to sales, inventory, stock turn and margin performance.
• Develop and execute annual training seminars as applicable.
• Manage, coach and develop buying staff.
• Work with buyers to strengthen market relationships and knowledge of market trends, strengths and weaknesses.
• Understand competitors’ strengths, weaknesses and strategy. Develop and execute initiatives that support Customer Satisfaction Index (CSI) and Associate Satisfaction Index (ASI) scores.
• Develop and maintain cooperative efforts with division representatives of NEXCOM as well as field personnel and counterparts in the Marine Corps Exchange Service, Army and Air Force Exchange Service and Coast Guard Headquarters on matters relative to merchandising, procurement and developing system projects and objectives.
• Operate independently within the framework of established policies, exercising prudent management in resolving unusual problems.
• Confere with supervisor on matters of policy and overall operational performance of the assigned departments.
• Develop reports and studies for other government offices and committees as required and also coordinate research and materials for trade industry publications.
• Develop contracts for resale items and product lines as needed.
• Perform other related duties as assigned.

Grade: NF05, Salary Code 5C.

The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required.

3 years of experience in administrative, professional, technical or other responsible work that enabled the applicant to gain knowledge of retail merchandising and procurement practices, demonstrate skill in dealing with operating personnel and supervisory responsibilities, and the ability to analyse problems and recommend practical solutions using sound judgement.

1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4‑year bachelor’s degree for 3 years of general experience.

6 years of progressively responsible substantive experience providing background in procurement practices, methods and procedures, developing and managing an open‑to‑buy system, developing seasonal financial plans, preparing inventory projections, monitoring and maintaining sales inventory levels and stock turns, reviewing and analysing sales inventory and profit trends, using database spreadsheet software applications, and supervisory responsibility of human resources or similar responsible work demonstrating knowledge and ability within one or more operational or merchandising areas of non‑appropriated fund or private sector retail management.

United States – Virginia – Virginia Beach

NEXCOMHQ

Buying

Full‑Time (35+ hours)

Feb 27, 2026, 8:59:00 PM