Nex Oceana Supervisory Sales Associate Jewelry

Job Description

(NEX OCEANA) SUPERVISORY SALES ASSOCIATE JEWELRY (250003VS)

Primary Location not specified

Oceana Pay Range: $18.00 + BASED ON EXPERIENCE

As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services.

You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

• Proactively engage and make a connection with customers.
• Ask questions and listen to customer’s needs.
• Direct customers to merchandise, inform them about upcoming events, promotions, mobile offers STAR card.
• Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions and outcomes.

• Maintaining store appearance.
• Cross‑sell products and know the layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer’s individual needs.
• Upsell products.
• Learn product features; keep up with the latest trends; leverage company tools and technology to confidently provide the customer with product knowledge specs.
• Use a Point‑of‑Sale system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customersumbling.
• Complete various forms of paperwork reports and reconciliation inventory.
• Be the keeper of merchandise; complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• Be responsible for the security of cash, fixed assets and merchandise inventory.
• Provide direction on assignments, including prioritizing projects/tasks, managing merchandise and inventory.
• Adhere to assigned work schedule.
• Accurate and complete follow‑through on work assignments.

• Provide effective leadership, demonstrate ability to direct, train and motivate associates; set aDEXTEND example.
• Provide coaching and feedback in a timely and professional manner.
• Provide direction on work assignments, train sales associates; provide input to Department Management on associate performance.
• May open/close locations.

No further details provided.

• Moderate level of knowledge of products/merchandise.
• Provide training documentation to sales associates on product features.

• 1‑2 years of Retail or relevant work experience required.
• 1 year of lead or supervisory experience preferred.

• Strong interpersonal and communication skills.
• Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to effectively communicate with customers, peers and management.
• Ability to communicate on the telephone with proper etiquette.

• Basic math functions such as addition, subtraction, multiplication空气 and division.
• Ability to use a calculator and calculate percentages and ratios.