Tidewater District Vending Micro Market Associate

Job Description - (TIDEWATER DISTRICT VENDING) MICRO MARKET ASSOCIATE (260002IB)

Job Description

(TIDEWATER DISTRICT VENDING) MICRO MARKET ASSOCIATE

260002IB

Tidewater District Admin Pay Range : $18.50 BASED ON EXPERIENCE

Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.

• Maintains Exchange owned machines and Micro markets daily.
• Inspects replenishes products to include, but not limited to, an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc. Ensures dates regarding product shelf-life for perishable items are adhered to (e.g. documents the removal of expired food per the expiration dates of all food items, sanitizes areas, etc.) and that foods are not spoiled, removes aged foods, or other merchandise from machines and/or micro market.
• Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after items. Assists customers in the selection of merchandise and suggests additional items to complement the customer's selections.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor regarding stock, additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of sales, goals, etc..
• Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold, maintains a current price list for products/merchandise sold in the micro market.
• Ensures the micro market is maintained in clean and orderly manner, sweeps, mops floors, cleans counter-tops, wipes down coolers, and empties trash cans.
• Responsible for assisting with resetting merchandise in the micro market, at least annually, to ensure all merchandise standards are adhered to such as product adjacencies, branding, and placement.
• Responsible for laptop, tablet, scanner, handheld, and/or other electronic devices needed to perform the inventory receiving and ordering within the micro market.
• Assists in relocating and installing new machines at locations, cleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensing, liquid dispensing, and coin changer units.
• Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule.
• As required accompanies vending contractors, verifying cash taken from vendor owned machines. Ensures all information recorded during machine servicing is collected via computerized handheld devices and manually records counts of products and prepares Vending Machines Cash Collection Slip SS-411 by date, type of machine, name of attendant, and cash meter readings for micro market locations not fully automated. Clears coin jams and makes refunds at designated locations as required.
• Responsible for inventory control to include micro markets, trucks, routes, etc. in both the vending and micro market systems.
• Collects/turn-in money bags daily from Cash Handling Clerks, counts and verifies cash receipt, prepares Daily Cash Receipt SS-120, and arranges for deposit in accordance with established procedures.
• Receives bills from Cash Handling Clerk and purchases coins from Cashier's Cage/Navy Exchange.
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting/supporting other vending team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected including proper set-up, use, care, and characteristics of various product price points. Communicates product-related information to customers knowledgeably and legibly.
• Operates motor vehicle throughout the geographical area in connection with duties performed.
• Loads and unloads merchandise by hand or dolly, ensures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made.
• Adheres to and/or coordinates preventive maintenance schedule (i.e. oil change, tune up, brakes, etc.) with designated NEX personnel accordingly.
• Ensures to maintain proper level of fuel during the operation of the vehicle and retains all…