Assistant Store Manager

Job Details

Job Location:

Freedom Outdoors
- Virginia Beach, VA 23462

Position Type:
Full Time Education Level: None Salary Range: $65,000.00 - $65,000.00 Salary Job Category:
Admin
- Clerical Assistant Store Manager

Freedom Outdoors | Virginia Beach, VA

• Partner directly with the Store Manager to lead the day-to-day operations of the store and maintain a safe, organized, productive, and customer-focused environment.
• Provide hands-on leadership and direction to Operations Supervisors and Store Associates while ensuring alignment with company goals, standards, and expectations.
• Oversee the sales floor and adjust staffing, employee focus, and daily priorities based on customer traffic and business needs.
• Create and manage employee schedules to ensure proper coverage, productivity, and effective labor management.
• Recruit, interview, hire, and onboard new team members.
• Train, coach, and develop employees through regular feedback, recognition, accountability, and performance management.
• Monitor individual and team performance, attendance, productivity, labor performance, and overall operational execution.
• Identify operational opportunities and implement or recommend solutions to improve store performance and customer experience.
• Support opening and closing procedures, cash handling, deposits, floor readiness, and other daily operational responsibilities.
• Maintain strong merchandising standards, including product placement, stock levels, inventory visibility, signage, and overall presentation of the sales floor.
• Support inventory accuracy through inventory reconciliation, product organization, communication, and partnership with warehouse and receiving teams.
• Partner with leadership to ensure marketing initiatives and promotions are properly communicated and executed throughout the store.
• Prioritize and delegate daily projects and operational tasks while following up to ensure timely and accurate completion.
• Assist with administrative responsibilities including scheduling, reporting, documentation, payroll management, and operational planning.
• Help develop and deliver training programs focused on customer service, product knowledge, operational procedures, and employee development.
• Build strong customer relationships and assist with resolving escalated customer concerns quickly and professionally.
• Ensure compliance with company policies, safety procedures, operational standards, and all applicable federal, state, and local firearm regulations.
• Partner with the Store Manager to achieve sales, membership, operational, labor, and financial goals.
• Maintain a clean, organized, well-stocked, and visually appealing store environment.
• Lead by example and help create a positive, accountable, team-oriented, and performance-driven culture that reflects the mission and values of Freedom Outdoors.

• 2+ years of retail leadership experience, preferably in a high-volume, specialty retail, or customer-focused environment.
• Strong leadership skills with demonstrated experience coaching, motivating, and developing employees.
• Experience managing daily retail operations and employee scheduling.
• Strong understanding of merchandising, inventory control, and retail operational workflows.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to effectively delegate, prioritize, and manage multiple responsibilities in a fast-paced environment.
• Ability to evaluate performance, provide constructive feedback, and hold team members accountable to expectations.
• Strong customer-service mindset with the ability to professionally resolve customer concerns and escalations.
• Comfortable making independent decisions while knowing when to involve the Store Manager or senior leadership.
• Proficiency with Microsoft Office and familiarity with POS, scheduling, inventory, and retail management systems.
• Firearm knowledge and experience with firearm sales regulations are preferred but not required.
• Interest in the outdoors, shooting sports, and the Freedom Outdoors mission is strongly preferred.

This is a full-time leadership position requiring open availability, including days,…