Retail Sales Associate

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $48,628 per year? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, take your newfound knowledge and create mind‑blowing customer satisfaction, you’re right where you need to be. This job requires you to follow the retail routine of working some evenings, weekends, and holidays.

You’ll also need to be comfortable reporting to your Store Manager, and taking guidance from the Assistant Store Manager and other team Specialists.

• Explain and demonstrate product capabilities as well as offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support your fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations in the same geographic area.

• Variable targeted total compensation of $48,868 ($23.49/hr) while high earners (top 10%) reach an average annual compensation of just over $63,224 ($30.40 hr). Targeted total compensation may vary based on location, experience, and successful completion of minimum sales targets. Compensation includes a full‑time hourly base rate of $16.38 hr. plus monthly targeted commissions of $1,279.
• Full‑time hourly base rate of $15.29 – $22.88/hour, with an annual incentive/commission target of $15,348.00.
• Uncapped commission plan and other perks (401k with company matching, comprehensive medical benefits, etc.).
• Free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and much more.
• Growth opportunities across the Cox family of businesses, including future roles in cleantech, health care and new transportation mobility.

Qualifications:

• HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment.
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays.
• Ability to lift 25–50 pounds to help manage stock room inventory.

• Some college experience with a focus in sales, business and/or management.
• One year of experience in related field (i.e., Sales, Retail Sales, Service Industry, etc.).
• Experience selling Wireless/Mobile products.
• Fluency in Spanish, both written and spoken.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets.