More jobs:
Inside Sales Representative
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-07-23
Listing for:
VetJobs
Full Time
position Listed on 2026-07-23
Job specializations:
-
Sales
Inside Sales, Sales Development Rep/SDR, Customer Success Management, Sales Associate/Assistant -
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Overview
We are seeking a proactive and customer-oriented individual to join our team as a Customer Service/Inside Sales Representative
. This role combines customer service excellence with sales and account management, ensuring seamless experience for our customers while helping drive business growth. This is an entry to associate level role.
- Respond promptly and professionally to customer inquiries via phone and email
- Provide accurate information about products, pricing, availability, and shipping options
- Assist customers with placing orders, tracking shipments, and processing returns and/or exchanges
- Answering phone calls and emails (questions regarding order status, products, quotes, repair requests) in addition to making outbound calls
- Monitor order status and proactively communicate any delays or issues to customers for orders
- Check voicemail and return customer phone calls
- Support and report to Channel Sales Manager
- Update Sales Force regularly
- Identify new sales opportunities by initiating conversations with potential customers through phone, email, or web inquiries
- Process incoming web orders or purchase orders using our internal systems
- Understand pricing and accurately generate quotes for potential customers
- Participate in sales efforts by reaching out to leads, offering product recommendations, and follow-up
- Resolve customer complaints or issues promptly and professionally
- Sales Force Experience useful
- Proficiency in using Microsoft Office suite
- Previous experience in customer service or a related field, preferably in a manufacturing or retail environment
- Knowledge of tactical gear, outdoor equipment, and/or military/law enforcement products is useful
- In office 8am – 5pm ET, Monday – Friday
- Learn in-house ERP/CRM systems and effectively navigate the platform
- Develop an understanding of our product line, including materials, features, applications, and benefits.
- Stay updated on new product releases, promotions, and industry trends to effectively communicate with customers.
- Competitive salary and benefits package
Job Type: Full-time
Pay: $55,000.00 per year
Auto req
478599
Minimum Education Required
Bachelors
Sales
City*
Virginia Beach
State*
Virginia
Job Code
Representative Sales
Affiliate Sponsor
LBT-an Beaufort Inc Brand
Salary Range
$45,000-$60,000
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