Renewal Specialist

Renewal Specialist 1

The Renewal Specialist 1 supports the company's sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage by performing the following duties.

Duties and Responsibilities

• Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
• Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
• Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.
• Reevaluates work on an ongoing basis to increase market share.
• Creates customized proposals to meet specific customer requirements in an efficient manner.
• Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
• Utilizes company leads to expand current customer base and follows up all leads promptly.
• Maintains updated, organized files on all accounts in assigned territory.
• Provides information and/or follow up on customer as requested.

Other Duties

• Perform all other duties, as assigned.

• Bachelor's degree, or equivalent work experience
• 0-2 years of sales or customer service experience

Knowledge / Skills / Abilities (KSAs):

• Ability to learn Red Hat technologies and develop technology acumen
• Experience working with MS Office applications, including Word & Excel
• Experience working with Salesforce CRM
• Ability to multi-task and self-manage priorities
• Ability to make and coordinate sales calls with potential customers
• Ability to find, develop, and close business
• Strong time management skills
• Attention to detail and accuracy in work product
• Ability to develop and manage positive customer relationships
• Excellent oral and written communication skills

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Emergent, a subsidiary of Mythics, LLC, is an award-winning IT solutions provider and value-added reseller based in Virginia Beach, Virginia. Since 2006, Emergent has specialized in solving complex challenges and delivered best-of-class technology solutions to operations in all levels of government, education, and commercial organizations worldwide. At Emergent, we are looking for motivated people with the expertise and insight to tackle the toughest client issues.

Because at Emergent, YOU count! At Emergent, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Emergent, you will experience a truly enjoyable corporate culture.

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

Unlock Exclusive Benefits for Full-Time Employees:

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual…