Sales Account Representative

Job Overview & Responsibilities

The Account Representative 1 is responsible for contributing to the company's sales goals by utilizing professional sales techniques, maintaining strong customer relationships, and delivering exceptional customer service. This role is focused on managing and expanding assigned customer accounts through the renewal of existing software subscriptions, while also identifying and pursuing new business opportunities across the company's portfolio of hardware, software, cloud, and professional services offerings.

The Account Representative 1 will proactively manage renewal pipelines, track historical customer purchases, coordinate timely contract renewals, and work closely with customers to identify opportunities for technology refreshes, infrastructure modernization, software expansion, and other strategic business initiatives. The role is expected to develop incremental revenue opportunities within existing accounts while also supporting new customer acquisition efforts as assigned. In addition, the Account Representative 1 may assist with broader sales initiatives, multi-department opportunities, strategic account development, and other sales engagements that span multiple business units, programs, or organizational divisions.

The representative will collaborate with account executives, solution architects, vendor partners, and internal teams to drive customer success and achieve revenue objectives.

Key Responsibilities:

• Generate net-new business opportunities through outbound prospecting, networking, referrals, social selling, market research and growing existing installed base.
• Build and maintain a robust sales pipeline focused on achieving and exceeding quota targets.
• Identify customer business challenges and align Mythics' technology solutions to meet their needs.
• Present and position IT hardware, Open-Source and Consulting Services solutions to executive-level decision makers.
• Lead the sales process from initial contact through proposal, negotiation, and purchase order execution.
• Collaborate with territory managers, solution architects, and vendor partners to develop customer-centric solutions.
• Maintain accurate and timely sales activity, forecasts, opportunity progression, and customer data within Salesforce CRM.
• Consistently adhere to CRM best practices, ensuring pipeline integrity and forecast accuracy.
• Stay current on industry trends, vendor solutions, competitive offerings, and emerging technologies.
• Meet or exceed quarterly and annual sales quotas and key performance metrics.

• Bachelor's degree in Business, Marketing, Information Technology, or a related field; or equivalent combination of education and experience.
• 1-2 years of sales experience, preferably selling technology solutions.
• Proven success meeting or exceeding sales quotas.
• Experience selling enterprise IT solutions and managing opportunities from prospecting through close.
• Experience working with IT leaders, procurement teams, and business stakeholders.
• Proficiency with CRM platforms;
  Salesforce preferred.

Preferred Qualifications

• Experience with leading technology vendors.
• Experience selling into SLED, healthcare, or commercial markets.
• Familiarity with solution-selling methodologies and on-premises infrastructure solutions.
• Existing network of technology decision-makers within target markets.

• Knowledge of IT infrastructure, software, cloud, and technology solutions.
• Understanding of public sector, SLED, and commercial sales environments.
• Strong business development, prospecting, and pipeline management skills.
• Proven consultative selling, negotiation, and account growth abilities.
• Ability to align technology solutions with customer business needs.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to manage multiple priorities and work effectively in a team environment.
• Self-motivated, results-driven, and focused on achieving sales goals.

The minimum and maximum full-time annual salaries for this role are listed below, by location. This range is based on our market pay structures.…