Sales Specialist

Job Overview & Responsibilities

Sales Specialists play a key role in supporting the Support Solutions Sales team throughout the sales cycle. They are expected to be well-versed in company processes and provide expert assistance to sales representatives. Responsibilities include managing the customer database, generating quotes, processing orders, and supporting sales efforts—particularly for competitive solicitations, requests for quotes (RFQs), and requests for proposals (RFPs). Sales Specialists apply professional sales and customer service practices to meet work requirements and maintain consistent communication with sales leadership and team members.

This role may also extend support to other sales departments and assist with marketing initiatives as needed.

Responsibilities and Essential Duties:

• Research market trends and generate leads through call blitzes and promotional campaigns aligned with company initiatives.
• Support the sales team in securing business using competitive sales strategies and in-depth knowledge of company products and services.
• Adhere to established sales policies and procedures to ensure consistent and effective customer engagement.
• Provide administrative support by generating reports, logging support tickets, and processing deals for assigned representatives and other projects.
• Create accurate sales quotes for sales representatives, management, and solicitation responses.
• Maintain and update sales opportunities in the internal CRM system (Salesforce), including transaction history and order processing.
• Respond to requests for quotes (RFQs) and manage the sales cycle through to completion.
• Communicate with customers to provide requested information and follow up as needed.
• Participate in customer calls and manufacturer forecast meetings as required.
• Perform additional tasks to support the sales team as assigned

Other Duties

• Perform all other duties, as assigned.

Minimum Requirements:

• High school diploma or GED, plus two to four years of related experience and/or training; or an equivalent combination of education and experience.
• Minimum of two years of experience providing administrative support in a sales environment or working in a customer service role.
• Must be in office Tuesday and Thursday.

Knowledge / Skills / Abilities (KSAs):

• Strong customer service orientation and relationship-building skills
• Attention to detail and accuracy in documentation
• Clear and professional verbal and written communication
• Ability to collaborate with sales reps, management, and cross-functional teams
• Proactive approach to identifying and resolving issues
• Ability to prioritize tasks and manage multiple projects simultaneously
• Resourcefulness in supporting sales efforts and adapting to changing priorities
• Microsoft Office, specifically Excel.

The hourly rate for this role is listed below, by location. This rate is based on our market pay structures. However, individual compensation is determined by a variety of factors, including but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications such as skills, education, and experience. Candidates hired to work in other locations will be subject to the compensation associated with that location.

The actual hourly rate offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

USD $25.00 per hour. This role is also eligible to earn performance based incentive compensation. Incentives could be discretionary or non discretionary depending on the plan.

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

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