Customer Development Representative

We Help YOU Make It!

Schedule:

7:30AM - 5PM Mon-Fri

• Remote with 90 % Travel - Must have Reliable Transportation.
• Home Travel Area:
  Hampton, VA and Virginia Beach, VA.
• Food Service Background with Sales Experience Preferred.

• Acquire new food service customers by planning and prioritizing engagement across independent restaurants, chains, caterers, institutional kitchens, and hospitality operators.
• Execute effective in-person customer visits to uncover menu needs, volume requirements, and operational challenges.
• Present comprehensive product solutions including proteins, produce, dry goods, disposables, and equipment, to ensure offerings align with customer applications, cost structures, and growth opportunities.
• Promote adoption of seasonal items, new products, and vendor programs to help operators manage costs and enhance menu offerings.
• Maintain strong product knowledge across food categories, including food safety standards, specifications, pack sizes, and substitutions.
• Analyze customer purchasing trends to recommend cost efficient alternatives, optimal order frequency, and strategies to minimize supply risk.
• Build and maintain strong relationships with chefs, owners, general managers, and purchasing leaders to drive retention and loyalty.
• Partner cross-functionally with store teams and internal stakeholders to ensure accurate fulfillment, proactive communication, and timely issue resolution.
• Monitor competitive activity and adjust sales approach and product focus to maintain and grow market share.
• Maintain accurate CRM records including activity tracking, pipeline management, and follow up tasks.
• Meet or exceed sales goals that support case growth, category penetration, and revenue targets with set expectations of customer card signups, initial coupon execution and future shops tied to tracked customer cards.
• Perform other duties as assigned.

• N/A

• Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
• External: The incumbent is required to interact with customers across assigned market.

Remote Region Based:
The associate in this role is expected to travel to multiple sites within their assigned Region as needed and therefore must be located within the assigned Region or a bordering state to perform assigned responsibilities.

• The associate in this role is expected to travel to multiple sites within their assigned market as needed.
• Frequent daily travel between customer locations, requiring use of a personal vehicle.
• Regular use of computers, mobile devices, and CRM tools.
• Required to physically interact with customers.
• The noise level in this work environment is typically low to moderate.
• Extended period of driving, walking, and standing; occasional exposure to outdoor elements.

• Minimum of 1 year CHEF’STORE leadership experience, or 2 years of experience in food service, retail sales, or a related field, including at least 2 years of supervisory or leadership experience in a retail food service environment.
• Demonstrated experience driving sales, building strong customer relationships, and delivering exceptional customer service and results in a customer-facing environment with a diverse customer base.
• Strong communication, interpersonal, organization, problem-solving, and negotiation skills, including active listening and relationship-building.
• Highly self-motivated with a strong sense of ownership and accountability, and the ability to work independently, prioritize effectively, and manage a field-based schedule with minimal supervision.
• Ability to think critically, make sound business decisions, and apply strong judgment and logic.
• Strong…