Accounts Receivable & Collections Specialist

Accounts Receivable & Collections Specialist

Fork Union Military Academy, an all-boys Christian military boarding school serving grades 7-12 and postgraduates, is nestled in the beautiful central Virginia region near Charlottesville, Richmond, and the Blue Ridge Mountains. We are seeking a friendly, detail-oriented professional to join our Business Office as an Accounts Receivable & Collections Specialist in an entry‑level, on-site role.

In this position, you will play an important role in supporting our families by managing student tuition billing and fee collections, maintaining accurate financial records, and serving as the primary point of contact for questions related to student accounts. The specialist supports the Business Office through timely invoicing, payment processing, and reporting in alignment with school policies, and brings a respectful, service-focused approach when working with parents and guardians.

• Billing & Invoicing: Prepare and issue tuition and fee invoices; ensure accurate posting of all charges.
• Payment Processing: Receive, post, and reconcile payments (tuition, fees, donations); issue receipts and maintain organized records.
• Accounts Receivable Management: Monitor aging reports, follow up on past-due accounts, and assist families with payment plans in accordance with school policy.
• Family Support & Communication: Serve as the primary contact for parents/guardians regarding billing questions, balances, and payment concerns.
• Collections: Conduct professional, solutions-oriented outreach on delinquent accounts while maintaining positive family relationships.
• Recordkeeping & Reconciliation: Maintain accurate AR records; reconcile student billing systems to the general ledger; ensure audit-ready documentation.
• Cross-Department
  
  Collaboration:
  
  Coordinate with Admissions, Registrar, Financial Aid, and Advancement to ensure billing accuracy and proper application of aid, discounts, and donations.
• Reporting & Audit Support: Prepare AR reports for leadership; assist with month‑end/year‑end close and annual audit documentation.
• Compliance & Confidentiality: Adhere to financial policies, internal controls, and confidentiality standards when handling sensitive information.
• Additional Duties: Support Business Office operations and special projects as assigned.

A high school diploma or equivalent is required, with an associate or bachelor's degree in accounting, business, or a related field preferred. The ideal candidate will have one to three years of experience in accounts receivable, billing, bookkeeping, or a related accounting role; experience in a school, nonprofit, or tuition-billing environment is a plus. Proficiency in Microsoft Office is required, along with experience using accounting and student billing systems such as SGA, Sage, FACTS, or Clarity.

Strong written and verbal communication skills are essential, with the ability to interact politely and professionally with parents and guardians by phone and email regarding financial matters. The role requires the ability to work independently, manage time effectively, and prioritize tasks to meet billing deadlines and month-end close schedules, while maintaining strong organizational and multitasking skills.

Candidates must demonstrate respect for and commitment to the school's mission and values and be comfortable working in a faith-based, disciplined educational environment. Professionalism consistent with the school's conservative, character-building ethos is essential.

Must successfully pass a background check and drug testing.

If you are passionate about accounting and financial operations
, meticulous in your work, and thrive in a collaborative environment, we encourage you to apply.