Property Accountant

Description

The Property Accountant supports the financial operations of assigned portfolios and associations. Responsibilities include processing accounts receivable and accounts payable accurately and on time in accordance with company policies, association requirements, and applicable accounting procedures. This role also supports monthly and annual closeout cycles, maintains complete accounting records and schedules, responds to owner and internal inquiries, and assists with other accounting functions, including backup coverage.

The ideal candidate is detail-oriented, organized, service-oriented, and able to manage multiple priorities in a deadline-driven accounting environment.

• Process accounts receivable and accounts payable activity for designated portfolios and associations accurately and within established timelines.
• Maintain organized A/R and A/P file records and supporting documentation in KCM databases, including physical and digital files needed for annual audits by independent auditors.
• Purge A/R and A/P file records during calendar or fiscal year-end closeout in accordance with company procedures and retention requirements.
• Process and monitor A/P activity through the primary third-party payment platform, including invoice review, exception review, research review, stranded invoice queues, and void or reissue requests.
• Process and monitor A/P activity through secondary payment queues, including owner refunds, tax payments, same-day check requests, and void or reissue requests.
• Post and/or scan association-related settlement checks, miscellaneous income, and owner attorney payments.
• Post and/or scan corporate miscellaneous income and settlement checks.
• Process bank returns and bank return notifications for returned owner payments.
• Monitor and process lockbox, positive pay, ach positive pay, and no docs queues.
• Process and route mail distribution for assigned accounting portfolios.
• Prepare and submit cash packages to association banking institution.
• Set up new vendors in accordance with vendor setup policies and procedures.
• Maintain and update existing vendor records, including W-9’s, certificates of insurance, address changes, and business licenses.
• Monitor daily emails and action items, ensuring timely follow-up and resolution.
• Respond professionally to customer service inquiries, including action items, phone calls, emails, voicemails, and walk-in requests.
• Research owner and vendor disputes, account questions, and related accounting inquiries.
• Process owner account adjustment charges and credits, including nsf checks, late fee waivers, violation charges, and other approved adjustments.
• Process name and address changes in Vantaca when written supporting documentation has been provided.
• Order individual coupon books and billing statements upon request.
• Support collection processing, including late fees and late letters, in accordance with each association’s governing documents and collection resolutions.
• Communicate accounting related issues with Portfolio Managers and on-site Community Managers, including requests for late fee and violation fee waivers.
• Assist Portfolio Accountants with research needed to resolve outstanding bank reconciliation items.
• Provide backup support for other Property Accountant portfolios when needed.

• Working knowledge of KCM accounting policies and procedures, with the ability to apply them consistently in daily work.
• Working knowledge of Vantaca, including A/R and A/P modules, with familiarity across other modules for research and troubleshooting purposes.
• Basic proficiency in Microsoft Excel and Microsoft Word.
• General internet and browser proficiency.
• Strong attention to detail and accuracy when processing financial transactions and maintaining records.
• Ability to organize work, manage deadlines, and prioritize competing requests in a fast-paced environment.
• Professional communication skills and the ability to provide clear, courteous service to owners, vendors, and team members.
• Ability to research issues, identify discrepancies, and follow through to resolution.

The physical demands and work environment described below are representative of those required to perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear and speak clearly enough to communicate by phone and in person.
• Ability to interpret, evaluate, and accurately communicate detailed written or verbal instructions.
• Ability to see well enough to use a computer effectively and read written communications.
• Ability to lift, push, pull, or carry up to 25 pounds when moving documents, supplies, materials, or similar items within the office or facility.
• Ability to perform general office duties using standard office equipment, including computers, printers, photocopiers, desk scanners, check scanners,…