Accounts Receivable Specialist Glen Allen, VA

Accounts Receivable Specialist

We are looking for an accounts receivable specialist to support a manufacturing organization in Glen Allen, Virginia. This long-term contract position is ideal for someone who can investigate account discrepancies, strengthen payment follow-up efforts, and work across teams to resolve billing issues efficiently. The role requires strong analytical ability, sound judgment, and a practical understanding of receivables processes in a fast-paced business environment.

Responsibilities:

• Investigate complex customer account balances by reviewing transaction history, validating records, and collecting supporting details from multiple sources.
• Partner with internal teams and external customers to identify mismatches in account activity and drive timely resolution of outstanding reconciling items.
• Monitor overdue receivables, maintain consistent collection activity, and build productive working relationships that encourage prompt payment.
• Manage dispute cases through resolution, document underlying causes, and help prevent repeat issues through clear follow-up actions.
• Respond to requests related to invoices, statements, proof of delivery, and other payment support documentation needed to resolve account questions.
• Examine purchase orders, contracts, and related agreements to confirm accurate billing setup and proper account alignment.
• Contribute recommendations that improve receivables workflows and reduce recurring balance discrepancies across customer accounts.
• Support account cleanup initiatives, maintain accurate account status, and escalate higher-risk collection concerns when needed.
• Provide input on difficult collection matters, including collectability concerns, settlement options, and recommendations for write-offs or further action.
• Participate actively in team discussions, share updates on account issues, and assist colleagues when additional support or guidance is needed.