Billing​/AR Specialist

Location: Richmond

About Extra Special Parents:
At Extra Special Parents (ESP), we believe every child deserves a safe home and a nurturing adult they can trust. Since our inception in 2006, our mission has been to support Virginia's foster children and families. Our network has grown to over 150 licensed active foster and adoptive families. Together, the foster parents in our community have significantly impacted the lives of countless foster children across the Commonwealth.

About the Billing/AR Specialist:
The Billing/AR Specialist is responsible for managing day-to-day billing and accounts receivable activities for the organization, including preparing and submitting locality invoices and Medicaid insurance claims, monitoring outstanding receivables, and maintaining accurate supporting documentation. The position works collaboratively with internal departments, localities, Medicaid, and other payers to ensure services are billed accurately and in a timely manner, and that outstanding balances are appropriately researched, followed up on, and resolved.

Benefits for the Billing/AR Specialist:
Company-paid Medical, Dental, and Vision Insurance for the Employee (competitive rates for additional insured)
Hybrid Work Schedule Use of company vehicles or Mileage Reimbursement
401K Plan with Employer Match Paid Time Off:
Nine company-paid holidays each year, plus an additional paid day off to celebrate your birthday.

Employee Referral Program Employee Assistance Program

Education and Experience Requirements:

An associate's degree in Accounting, Finance, Business Administration, or a related field is required.

Two (2) or more years of billing, accounts receivable, or related accounting experience is required.

Experience processing Medicaid, healthcare, insurance, or government claims is preferred.

Experience researching and resolving claim denials and outstanding accounts receivable is preferred.

Quick Books Online or comparable accounting software experience is preferred.

Job Duties and Responsibilities:

Prepare and process monthly locality invoices and Medicaid insurance claims accurately and within established filing deadlines.

Review Medicaid remittance information and Explanation of Benefits/Remittance Advice to identify paid, denied, rejected, or underpaid claims.

Research and resolve Medicaid claim denials and rejections, including correcting claims, obtaining necessary supporting information, and resubmitting claims within required time frames.

Follow up on outstanding locality invoices and Medicaid claims to facilitate timely reimbursement and reduce aging balances.

Run, review, and analyze client reports to support accurate invoice and claim preparation, while verifying billing information for accuracy, completeness, appropriate authorization, and required supporting documentation before submission.

Ensure compliance with applicable billing requirements, contractual terms, payer requirements, and established company procedures.

Assist with accounts receivable and deposit reconciliations as part of the month-end close process.

Maintain accurate billing and accounts receivable records in the accounting system

Communicate effectively with localities, Medicaid representatives, and other payers to research and resolve billing, payment, and claim issues.

Performs other related duties as assigned.

Knowledge and Skill Requirements :
Working knowledge of accounts receivable, billing, payment posting, collections, and account reconciliation processes.

Knowledge of Medicaid billing and claims processing requirements, including claim submission, denial resolution, and payment reconciliation.

General understanding of GAAP and its application to accounts receivable and financial recordkeeping.

Ability to analyze accounts receivable aging and effectively follow up on outstanding balances.

Strong analytical and problem-solving skills with the ability to research and resolve billing and payment discrepancies.

Excellent attention to detail and commitment to accuracy.

Excellent verbal and written communication skills.

Strong organizational and time-management skills with the ability to prioritize multiple deadlines.

Ability to maintain appropriate confidentiality and comply with all HIPAA requirements.