Administrative Assistant III - Hospice

The Administrative Assistant III provides comprehensive secretarial, administrative, and leadership support for the intake, medical records, and scheduling functions within the Home Health and Hospice departments. This role is responsible for a variety of tasks including communication, clerical work, receptionist duties, scheduling, and data entry. In addition to core administrative responsibilities, the Administrative Assistant III serves in a leadership capacity by demonstrating proficiency across key functional areas and acting as the first line of support for process improvement and problem resolution.

This role also plays a key part in identifying and communicating departmental issues, recommending solutions, and supporting the orientation and development of new or struggling staff.

• High School Diploma or Equivalent.
• Coding certification or equivalent coding knowledge.
• 2 years experience in home health or hospice.

• Experience dealing with families and patients in crisis.
• Medical office experience.

• Competence in Microsoft Windows applications.
• Excellent customer service and communication skills.
• Excellent computer skills and working knowledge of clinical IT applications.
• Exceptional organizational skills.
• Strong attention to detail.
• ICD‑10 coding awareness/knowledge.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Knowledge of medical terminology.

• Generous paid time off to promote work‑life balance.
• Free onsite parking.
• Shift and weekend differentials.
• Tuition reimbursement.
• Onsite child care.

Augusta Health is a mission‑driven, independent, nonprofit, community health system located in Fishersville, Virginia. It offers a full continuum of inpatient and outpatient services, including the Augusta Medical Center—a 255‑bed inpatient facility—and the Augusta Medical Group, which comprises 40 practice locations and four urgent care locations.

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.