Senior Administrative Assistant; Administrative Support Assistant III - Customer Core & Identity

Position: Senior Administrative Assistant (Administrative Support Assistant III) - Customer Core & Identity
Location: Richmond

Senior Administrative Assistant (Administrative Support Assistant III) - Customer Core & Identity

Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III. This pivotal role supports multiple executives, ranging from Director to Managing Vice President level, within a fast-paced, tech-savvy environment and contributes significantly to a well-run, efficient, productive, and happy team.

As an expert multitasker, Administrative Assistants perform an array of administrative functions to free up their leaders to focus on department and company goals. You will act as the gatekeeper and extension of executives, handling critical administrative tasks and supporting the efficient running of the organization. In this role, you will often find yourself in the center of the team, disseminating information for your leaders and supporting relationship building within the team.

Key responsibilities include:

* Strategic Calendar Management:
Prioritizing complex scheduling requests and adjusting to frequent last minute changes.

* Detailed Travel Coordination:
Handling travel arrangements and creating timely expense reports.

* Active Team Support:
Driving key team activities and events (such as all-hands meetings and social events) to promote a fun and team-oriented work environment.

* Communication & Ambassadorship:
Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams.

Success in this role requires:

* Flexibility & Adaptability:
Quick thinking and adjusting to constantly changing demands and priorities.

* Resourcefulness & Autonomy:
Proactively solving complex problems using strong judgment and influencing skills.

* Detail-Oriented & Communication

Skills:

Maintaining exceptional attention to detail in all tasks and demonstrating strong written and verbal communication skills to ensure clarity and professionalism.

* Teamwork Mindset:
Actively partners with Administrative Assistants and other colleagues, fostering collaboration both within and outside the immediate team.

At Capital One, you will find a supportive environment that inspires a can-do-anything spirit. Better still, you will find managers who empower you to achieve your best in all areas of your life. If you are ready to start an administrative role that elevates you to your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Basic Qualifications:

* High School Diploma, GED or equivalent certification

* At least 2 years of Administrative experience

* At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace

Preferred Qualifications:

* Associates Degree

* At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment

* At least 3+ years of calendar management supporting multiple executives

* At least 1+ year of meeting and event planning experience

* Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions

* Experience setting up video conference and Zoom/Skype technology for meeting user

* Experience planning ahead and managing time effectively

* Excellent written and verbal communications

* Excellent organizational skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $73,500 - $83,900 for Admin Support Assistant III

McLean, VA: $80,900 - $92,300 for Admin Support Assistant III

New York, NY: $88,200 - $100,700 for Admin Support Assistant III

Richmond, VA: $73,500 - $83,900 for Admin Support Assistant III

Candidates hired to work in other locations will be subject to…