Housing Manager

At Kalahari Resorts & Conventions, our Promise is simple:
Lead with Love. We care deeply for our guests, associates, and communities, treating people like family and creating spaces where everyone feels valued.

In this role, you will be responsible for managing Kalahari Resorts’ housing facilities in their entirety to keep residents safe and the property in the best possible condition. You’ll do this by inspecting rooms when vacant for repairs, processing maintenance requests, updating tenants on work orders, managing rent collection, maintaining order while administering policy, handling resident complaints and evictions, and ensuring nightly lockout procedures are followed.

You’ll often be the first and most important face to a group of international students. You’ll hold effective orientations and proper safety training for international staff upon arrival.

As part of our leadership team, you’ll embody our Promise to Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll create a positive housing experience for associates, contributing to a stronger guest experience through improved employee engagement, service consistency, and operational stability.

Salary Range: $45,000k - $50,000k

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other basic office procedures.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.
• Must maintain composure and objectivity while under pressure.
• Must be able to maintain a high level of confidentiality for the best interests of the residents.
• Facilitate all contracts and contractors that may be coming in and out of the housing facility for both safety and business reasons.
• Respond to and manage any emergency and/or crisis situations that may occur at any time.
• Investigate and respond to resident complaints.
• Ability to be sympathetic and empathetic to a diverse culture of residents.

• At least 2 years of administrative, clerical, or executive assistant experience in a corporate, hotel, resort, or business setting is required.
• High school diploma or equivalent experience is preferred.
• A pleasant, good-natured, and cooperative attitude.
• Proficient in Excel.
• Previous housing experience is preferred.

• Career growth with promotion from within
• Discounts, perks, and education assistance

Be part of something extraordinary. Apply today and help us Lead with Love
.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.