Office Services Specialist

Location: Chesterfield

Title:

Office Services Specialist DSP
03599

State Role

Title:

Admin and Office Spec II

Hiring Range:
Negotiable and Commensurate with Experience

Pay Band: 2

Agency:
Department of State Police

Location:

North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type:
General Public - G

Job Duties

About the Position:

OPTIONAL:

Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement.

Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service.

Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months.

The Virginia State Police (VSP) is seeking to hire an Office Services Specialist in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

* Supporting the mission of the Criminal Justice Information Services (CJIS) division by performing administrative and clerical support work for the Firearms Transaction Center (FTC).

* Responsible for receiving and responding to incoming calls from gun dealers and the public via an 800-telephone line.

* Performing various types of data entry related to criminal history record information checks for Virginia's licensed firearms dealers and associated administrative duties.

* Scanning, preparing, and maintaining physical and electronic files in accordance with records retention policies and assists with a wide variety of administrative and operational tasks in support of the FTC.

About the Agency:

At the Virginia State Police, we are more than just a law enforcement organization - we're a united team of problem‑solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.

When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement - together.

We prioritize the readiness and well‑being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

If you're ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge:

* Of office practices and procedures.

* Of proper grammar, spelling, and punctuation.

* Of basic mathematics.

* Of physical and electronic filing systems.

* Of automated office equipment.

* Of computer formatted functions.

Skills:

* In the use of desktop computers including Microsoft Office applications and databases for the purposes of typing, data entry, applications for drafting and/or producing various documents.

* In operating standard office equipment including copy machines, fax machines, printers, and scanners.

Abilities:

* To set up and maintain files using a variety of filing mediums and systems.

* To follow written and oral instructions, policies, and procedures.

* To pay close attention to detail.

* To work independently and as a member of a team.

* To perform receptionist duties as needed.

* To adapt to fast paced or varying work environments.

* To establish and maintain effective working relationships with a diverse population of internal and external contacts, law enforcement and government agency representatives, licensed firearms dealers, and…