Visitor Services Specialist

Job Summary

Jail Booking Technicians are responsible for the collection and limited verification of prisoner information necessary to record all commitments and discharges of persons delivered to the custody of the Weld County Jail on a 24‑hour basis. The booking technician enters and updates information in a computer system, completes jail and court documents, itemizes and verifies prisoner personal property inventory and cash or other negotiable instruments, and frequently provides or refers information about prisoners and prisoner activities within the jail.

• Book and release prisoners.
• Review documents from officers, bondspersons, and courts daily for accuracy and completeness.
• Interview prisoners, arresting officers, and other employees daily to obtain necessary information.
• Create and/or retrieve electronic and physical files daily in a high‑volume setting and accurately add or update file information.
• Compare collected information with independent and/or file documentation and report discrepancies to booking officers for resolution to ensure record accuracy and proper identification of prisoners.
• Accurately code and translate information daily using code tables.
• Accurately count money, deposit money, and prepare checks and vouchers daily.
• Accurately complete an inventory of prisoner personal property daily.
• Work shifts as necessary to provide 365‑day, 24‑hour coverage.
• Ensure oral and written directives, policy, and ordinances of Weld County and the Sheriff are consistently and uniformly applied.
• File alphabetically and/or chronologically daily to maintain accurate criminal justice records.
• Answer telephone requests from the public and other agencies daily to provide public services and information concerning jail intake and release records.
• Perform related work as required.

• High school graduate or equivalent.
• Three years of experience in an increasingly responsible position in an office setting or an equivalent combination of education and experience.
• Knowledge of keyboarding and computer systems in an IBM environment, including data entry and word processing; specific knowledge of Word Perfect is helpful.
• Knowledge of modern office automation, general office equipment, and office filing systems.
• Interpersonal communication skills to deal effectively with a wide range of backgrounds and behavior patterns.
• Group skills to collectively plan, problem‑solve, and perform effectively as a group member.
• Reference skills to locate accurate information quickly with minimal resources.
• Typing speed of 45–50 words per minute for up to three to four hours.
• Physical ability to lift boxes up to 20 pounds and to ascend/descend a three‑step ladder.
• Skilled in conversing with inmates, verifying identity, and operating photocopy and shredder equipment.
• Ability to read handwritten and typed documents and verify completeness.
• Ability to apply sound, objective reasoning and decision making.
• Effective verbal and written English; bilingual Spanish is helpful.
• Ability to work effectively as a member of a group, organize and prioritize tasks, and maintain accurate files.
• Ability to count money and inventory property accurately.
• Ability to interpret Sheriff's Office policy and procedure and apply those policies in everyday work.
• Ability to establish positive working relationships with co‑workers, the public, and other agencies.
• Availability to work any block of time within a 24‑hour period; typically assigned to one of three shifts.