Workflow Manager

Workflow Manager (TMT Coordinator)

US Federal Solutions is seeking a detail-oriented and highly organized Workflow Manager (TMT Coordinator) to support the Office of the Assistant Secretary of the Air Force for Manpower and Reserve Affairs (SAF/MR).

This role is central to maintaining operational discipline across the organization. You will manage the flow of taskings, correspondence, and executive communications, ensuring that leadership priorities are executed on time, with precision, and in full compliance with Air Force standards.

If you thrive in a fast-paced headquarters environment and are known for keeping teams aligned, deadlines on track, and deliverables clean and accurate, this role will put you at the center of mission execution.

Workflow & Task Management (TMT)

• Serve as the primary administrator for the Task Management Tool (TMT), managing the intake, routing, tracking, and closure of all organizational taskings
• Monitor incoming actions daily and ensure all tasks are assigned within 24 hours to the appropriate directorates or external stakeholders
• Maintain full visibility of task status, proactively identifying risks to deadlines and coordinating follow-ups to ensure on-time completion
• Compile and distribute weekly task summaries (Mondays) and develop executive status briefings (Fridays) for leadership review

Correspondence & Executive Support

• Draft, format, and prepare official correspondence, reports, memorandums, and presentations in accordance with Air Force standards (AFH 33-337, Tongue and Quill)
• Conduct rigorous quality control reviews to ensure all materials are accurate, properly formatted, and ready for senior leader signature
• Manage the end-to-end lifecycle of correspondence, including tracking, coordination, and final distribution

Suspense & Accountability Management

• Track all assigned actions and correspondence to ensure 100% compliance with suspense dates
• Maintain accurate records within approved systems of record, ensuring transparency and accountability across the organization
• Coordinate with stakeholders to resolve delays and maintain workflow continuity

Records & Information Management

• Support records management in accordance with AFI 33-322, maintaining file plans and ensuring proper classification and disposition of records
• Assist with electronic records filing and provide guidance to staff on records management practices
• Deliver periodic training and support to records custodians to ensure compliance and consistency

SharePoint & Content Management

• Manage and maintain SAF/MR SharePoint and Air Force Portal sites, ensuring content is current, accurate, and well-organized
• Post and update materials within established timelines, typically within one business day of receipt
• Conduct regular site reviews to archive outdated content and identify issues such as broken links