Library Clerk; Circulation

Job Responsibilities

• Perform paraprofessional responsibilities in assigned area.
• Perform a variety of clerical tasks assisting library patrons and maintaining library materials and records including checking library materials in and out, collecting overdue fines, shelving materials, and providing limited reference assistance to library patrons.
• Performs a variety of tasks at the circulation division, including checking library materials in and out, registering patrons, updating patron’s records, preparing daily automated reports, and collecting overdue fines and fees; counts money in cash drawers.
• Answers telephone inquiries, providing information or referring caller to proper officials, as appropriate.
• Takes requests for reserved materials; acts on computer report of outdated "hold" requests; contacts patrons regarding items returned with missing materials or damages to returned materials; applies determined charges to patron’s record.
• Assist patrons in use of library equipment, such as computers, copiers, and other equipment.
• Collects money for Friends of the Library items; collects money from copiers; performs a daily count report.
• Reads shelves; collects requested items and pulls expired holds. Assists with statistical record keeping.
• Assists with training and supervision of less experienced workers.

• Any combination of education and experience equivalent to graduation from high school.
• This job is contingent upon successful completion of pre‑employment checks to include criminal history and background checks.
• General knowledge of PCs, Windows, MS Office products, and the Internet.
• General knowledge of standard office practices and procedures.
• General knowledge of basic mathematics to include addition, subtraction, multiplication, and division.
• General knowledge of business English, depending on the particular assignment.
• Some knowledge of procedures and practices common to a public library system.
• Some knowledge of record keeping and reporting.
• Attention to detail.
• Ability to assist patrons in a tactful and courteous manner both in person and on the telephone.
• Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, calculators, etc. Must be able to lift up to 25 pounds occasionally, and to push library carts frequently. Frequent stooping and bending are involved. Some climbing onto step stools when shelving materials. Standing is frequent when at the circulation desk. Gripping is involved when writing with pen or pencil and when using a mouse while on the computer.

For a more detailed description.