Information Systems Administrative Assistant

Information Systems Administrative Assistant

Wise County School District CENTRAL OFFICE - Wise, Virginia Open in Google Maps

This job is also posted in Wise County School District

Job : 5908496

Final date to receive applications: Sep 14, 2026 11:59 PM (Eastern Standard Time)

Posted: Aug 31, 2026 4:00 AM (UTC)

Starting Date: To Be Determined

Position Type: Full-Time

The Information Systems Administrative Assistant provides support and administration for the division's student, employee, and financial information systems. This position is responsible for substitute scheduling systems, employee leave tracking and reporting, school attendance reporting coordination, Teacher Access Center and Home Access Center support, hybrid retirement benefit administration, and various school staff technical support to ensure the efficient operation of administrative and instructional systems across the division.

The Information Systems Administrative Assistant serves as a liaison between schools, departments, software vendors, and the Technology Department while maintaining the confidentiality, integrity, and security of sensitive student and employee information.

• High school diploma required
• Associate's or Bachelor's degree preferred
• Equivalent combination of education, training, and experience may be considered
• Experience supporting school based human resource software applications preferred
• Experience working in a K-12 educational environment preferred
• Valid Virginia driver's license

The successful candidate should demonstrate:

• Knowledge of student information systems (Power School, Infinite Campus, etc.) preferred
• Knowledge of financial and human resource management software
• Microsoft 365 applications including Excel, Word, Outlook, and Teams.
• Strong understanding of user account management and role-based security
• Understanding of cybersecurity best practices
• Strong analytical and troubleshooting skills
• Ability to learn new software systems quickly
• Excellent organizational skills and attention to detail
• Excellent customer service and communication skills
• Ability to prioritize multiple assignments and meet deadlines
• Ability to work independently and collaboratively

The Information Systems Administrative Assistant shall:

• Provide technical support for the division's student information system, financial system, human resources/payroll system, and other enterprise applications.
• Create, modify, and maintain user accounts, permissions, and security roles.
• Assist with software implementation, upgrades, testing, and deployment.
• Maintain system documentation, standard operating procedures, and user guides.
• Create and modify reporting for annual financial audit
• Process new fiscal year tasks and close previous fiscal year.
• Coordinate with software vendors to resolve technical issues.
• Monitor system functionality and recommend improvements.

• Assist with maintaining accurate student, employee, and financial data.
• Generate reports for schools, departments, state reporting, and division leadership.
• Verify data accuracy and assist with resolving data discrepancies.
• Support Virginia Department of Education reporting requirements.
• Assist with state and federal reporting processes.
• Support data backup and recovery procedures.

• Provide help desk support to school and central office personnel.
• Provide one-on-one and group training for users.
• Support new employee onboarding related to technology systems.
• Assist schools during beginning and end-of-year processing.

• Work collaboratively with Human Resource staff and school personnel.
• Assist with software integrations between multiple platforms.
• Coordinate employee disability and leave requests with Human Resources Department
• Provide exceptional customer service to all employees.

• Attend professional development and required training.
• Maintain confidentiality of all records.
• Assist Human Resources concerning employee leave and documentation.
• Perform other duties as assigned by the Director of Business/Finance.

The employee must be able to:

• Sit, stand, walk, and use computer equipment for extended periods.
• Occasionally lift and move equipment weighing up to 40 pounds.
• Travel between schools and division facilities as needed.

• Office and school environment
• Occasional travel between division locations
• Occasional work outside…