Campus Operations Specialist, CoStar Group - Richmond, VA

Location: Richmond

Campus Operations Specialist, CoStar Group - Richmond, VA

Job Description

Who is CoStar Group?

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.

We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role Overview :
Campus Operations Specialist

Richmond, VA | In office, Monday - Friday

(Operational Execution & Workplace Experience)

The Campus Operations Specialist serves as a hands-on operational execution partner supporting the day-to-day coordination, communication, and delivery of workplace and campus operations initiatives across CoStar Group's Foundry Park campus.

This is a 100% in-office individual-contributor role based in Richmond, VA, requiring an active daily presence within the workplace environment. The campus supports up to 3,000 employees across three buildings totaling more than 1M square feet, requiring a high level of operational coordination, responsiveness and attention to workplace experience standards.

As part of the Workplace Management team, the role is designed for a highly organized, execution-focused professional who thrives in fast-paced operational environments and enjoys driving accountability, organization, communication and follow-through across multiple work streams and stakeholder groups.

This position partners closely with department leadership and cross-functional teams to help ensure campus initiatives, workplace experience programs, operational processes, and day-to-day campus activities execute consistently and efficiently.

The standard schedule aligns with normal business operating hours; however, the role may require occasional schedule flexibility to support special events, campus activations, or operational priorities, including periodic early morning or evening support approximately 1-2 times per month.

Key Responsibilities

* Coordinate operational workflows, deliverables, and follow-up activities across campus operations functions.

* Support project and task tracking activities using Asana or similar platforms.

* Track action items, deadlines, dependencies, and accountability across multiple departmental initiatives.

* Lead cross-functional operational meetings, document outcomes, and ensure follow-up actions are completed.

* Prepare executive-level communications, summaries, and campus updates.

* Develop monthly department recap reports and performance updates.

* Create and maintain SOPs, process maps & documentation, and workflow standards.

* Support workplace experience initiatives, activations, and campus engagement activities.

* Support daily campus inspections and workplace experience QA efforts.

* Coordinate campus branding, signage, and operational presentation standards.

* Assist with event coordination and campus activation support.

* Support sustainability initiative coordination and reporting activities.

* Coordinate vendor follow-up, operational requests, and service tracking.

* Assist with purchase order tracking and department financial coordination.

* Support Workplace Management team readiness efforts and maintain high daily campus presentation standards.

* Maintain organized operational records, reporting, and project documentation.

* Coordinate campus-wide communication and information flow.

Basic Qualifications

* Bachelor's degree required from an…